360 Magazine

Goodwill Commons Case Study

Goodwill of Central Illinois recently opened Goodwill Commons — a repurposed store, located at 2319 E. War Memorial Drive in Peoria — that allowed the non-profit, community-based organization to expand its educational and social services to even more people in Central Illinois.

This project furthers Goodwill’s mission of supporting individuals and families who are working to better their lives. That’s why the Lincoln Office team was delighted to work on the redesign of Goodwill Commons, furthering our own mission — to support the personal and professional growth of employees and the communities where we live and work. As the words on the Goodwill Commons lobby wall state, this is a “place for learning, trying, improving, growing, courage, hope, community and you.”

The Goal

To repurpose the dated 30,000 sq. ft. building.

The Plan

Create a floor plan that is bright, open, flexible and welcoming to individuals coming to Goodwill, helping them change their lives for the better.

In the new Welcome Center, there is ample space for visitors and clients to meet, wait or socialize while an open ceiling adds interest to the space. The flooring reflects the movement of the river, visible from the lobby.

Steelcase Move™ chairs on casters with upholstered seats were used for maximum comfort and durability, pulled up to multipurpose Akira tables for learning. The tables are powered for easy computer access. Neutral colors were used so clients can concentrate on their training.

Lincoln Office used Privacy Wall to integrate architecture, furniture and technology at Goodwill. Privacy Wall is a reconfigurable and reusable product. Goodwill plans to grow, and Privacy Wall will continue to meet their space needs. It brings power and data to the offices and meeting rooms by connecting to the building’s power. A small kit of parts-panel, ceiling track, feature strips and base trim makes it easy to manage.

Designed for the Community

Goodwill wanted to repurpose their existing building — not tear it down. In order to expand services to Central Illinois, Goodwill needed more classrooms and computer labs, spaces for Veterans’ Services and Youth Mentoring. These spaces needed to be fun, vibrant and welcoming so participants will feel comfortable coming to Goodwill. This repurposing allows Goodwill to expand its reach and  mission, and we hope it becomes a part of many people’s  lives — now and for years to come.

Helping veterans reintegrate into society — finding housing, employment and other support services — is key to Goodwill’s mission to promote self-sufficiency. This newly-designed room includes a place for veterans to meet, socialize and use computers fortraining. Roundtables with Steelcase Move™ chairsencourage interaction among veterans. The Turnstone Jenny® Lounge chairs provide a comfortable place to meet and have meaningful conversations. With flexibility in mind, there are two table heights — one for meetings, and another for socializing or dining.

Good Guides, Good Vibes

The Good Guides Youth Mentoring program, for ages 12-17, needed its own space, too! This combination study and lounge area has bright, vibrant and fun colors to keep the space interesting while providing room for students and their mentors.

The Lincoln Office team spent time with Goodwill staff reviewing their plans, assessing their needs for the space and beginning the process of putting together the most functional, yet aesthetically pleasing space possible. Each department’s operation was discussed so the best furniture, floor covering and layout were achieved, always considering future growth.

Collaboration Areas for Staff

Anticipating a growth in services, Goodwill staff needed workstations and meeting spaces to help get work done. Informal meeting spaces were created near workstations, and several formal meeting rooms give the option for private meetings.

The break room has two different table heights to accommodate staff and visitors and allow for socializing while eating. All plastic Steelcase Move™ chairs are easy to keep clean, and the bright colors and geometric floor design keep the area fun and inspiring.

Two thirds of the renovated building is dedicated to Goodwill’s free services, which include job training and career services for veterans, individuals and families who are working to better their lives. Goodwill Commons features five classrooms, a veterans’ service center and a youth service center, all with state-of-the-art technology. Several conference rooms are also available to other social service agencies and Goodwill partners for meeting space. A year ago, Goodwill could only serve 16 program participants at any one time — now they can serve 100-plus.


Photo Galleries Services My Resources Library Showroom Tour
Steelcase Authorized Dealer Ariba Ready Silver